Support Center

Absolutely! We prioritize your privacy and security. You can shop with confidence knowing that our site is safe from viruses and your personal information is fully protected.

Yes! Most of our products offer free trial versions available for download on their respective product pages or in the product center. Please note that trial versions may have limitations such as restricted features, user limits, or watermarked outputs. If you like the software, you can purchase and activate it to unlock all premium features. For any questions, our support team is always ready to assist you.

We accept a variety of payment options including VISA, PayPal, MasterCard, American Express, JDB, and more. All standard and secure payment methods are supported for your convenience.

First, please check your internet connection and clear your browser cookies. If the issue persists, we recommend trying a different payment method. If you need further assistance, feel free to contact our support team.

Once your order is successfully processed (usually within 24 hours), the registration code will be sent directly to your email. If you don’t receive it, please contact us and we’ll respond promptly to help.

Customer satisfaction is our top priority. If you're not fully satisfied with AceThinker products or services, you can request a refund by contacting our support team. We typically respond within 24 hours to resolve your issue. For detailed information, please refer to our Refund Policy.